Shipping & Delivery
Welcome, please note that we are currently soft launching the website!
-For customers located outside of Jordan or the GCC, please use Paypal to checkout. If you do not have a Paypal account please email email@example.com to arrange the transaction.
-Due to a Covid-19 lockdown in Jordan, orders placed during November 11-25th will be delayed.
Thank you for your understanding.
SHIPPING & DELIVERY
The below section includes information on delivery, shipping, customs duty and taxes as well as pre-orders.
We strive to ship worldwide, orders are shipped within 2 to 3 business days of purchase with DHL Express. Once dispatched, we estimate you will receive your order within 4 to 10 business days depending on your location. Kindly note this is an estimation and not something in our control. Shipments can be tracked for a better understanding of what could be affecting the delivery and provides a timeline when waiting for your Nafsika Skourti product.
When placing your order, please ensure that all the details concerning the billing and shipping addresses are correct, as we are unable to redirect packages or change the delivery address once the courier has processed an order.
Every order will require a signature and our couriers will usually send a SMS or email to determine your preferred delivery time and confirm the address. The signature of receipt signifies successful delivery and fulfilment, transferring the responsibility of these goods to you and relieving the liability from Nafsika Skourti Co.
Nafsikaskourti.com will not deal or provide any services or products to any of the Office of Foreign Assets Control (OFAC) sanctions.
CUSTOMS DUTY & TAXES:
Customs may apply on the order depending on the destination. Through DHL’s On Demand Delivery website, https://www.ondemand.dhl.com, customers can easily pay online any customs clearance charges before the shipment is delivered. Duties and taxes although estimated, are not included or calculated at checkout and remains the responsibility of the customer. Nafsika Skourti Co. is not liable for additional costs related to customs that are incurred when receiving your order including the off chance a customer rejects the delivery.
As a small business who believes in reducing fashion’s environmental footprint, we offer and operate on the concept of pre-orders. Nafsika Skourti’s line of essentials will always be a part of the brand's aesthetic and is sustainably available as made to order.
Pre-order items are not currently in stock, selecting a garment via pre order, places an order in advance where a minimum of 50% of the payment is processed at the time of checkout, although full payment is also an option. When you pre-order an item, we are creating the garment for you which usually takes up to four weeks or more to be made and then delivered. Bespoke garments are also available and can be discussed with firstname.lastname@example.org.
ABOUT THE FOUNDERS
Nafsika Skourti is half Greek, half Jordanian. She graduated from Central Saint Martins in 2012 and worked at Marchesa in New York. She also trained in haute couture embroidery and passementerie at Ecole Lesage in Paris. Meanwhile, Stephanie Skourti, a lawyer by degree had been working at Goldman Sachs for 5 years before quitting and swapping finance for fashion in 2014.
The sisters joined forces as they set out to build something meaningful, and established the Nafsika Skourti brand out of their home in Jordan.